OK but cancelled it before the year I paid for

I started with the 30-day trial of SpinOffice. It was simplier to use than SalesForce so we decided to give it a go. First, while it was more user-friendly than SalesForce, it still has a lot of bugs and quirks. While you can download your contacts from LinkedIn, it only puts the person, title and company in and it doesn’t stop duplicates. When we started with it, you could upload individual contacts from Mac Contacts, but they changed this about a month after we started and never told us. I ended up with several copies of my entire contact list in the SpinOffice database with no easy way of deleting them. There was also a period of about two weeks when the syncing stopped working. Editing was a chore as well. It is quite apparent that the programmers working on this are not from the US or Mac users because menus were not user friendly. My biggest problem, however, has been getting them to refund my unused portion of my one-year payment. I cancelled the software in April - only 4 months into a year that we paid for. It is now June and I haven’t been reimbursed. I wouldn’t bother with it. There must be some other CRM software out there that is Mac and iOS friendly and not as complicated as Salesforce.

smallbusconsultant about SpinOffice CRM